Please review the following page before finalizing your reservation to understand Thrifty Rents’ rental policies. By processing full payment, the client accepts the terms and conditions outlined herein. Any amendments not specified in this document are non-binding unless approved by both parties in additional contracts or correspondences.

The client agrees to a temporary rental arrangement with Thrifty Rents, the company, for the items specified and detailed in the invoice or contracts associated with the reservation. Items not listed therein will not be provided unless arranged as described above. Thrifty Rents retains ownership of all costumes, props, production supplies, or other items provided for rental use, regardless of reservation length, outstanding fees, or client needs.

Thrifty Rents reserves the right to terminate any arrangement and retrieve all rented items if the client operates outside the policies outlined in this contract.

VALID ID FOR ALL ORDERS Due to the nature of our uniform costumes and combined value of the wardrobe pieces and props provided, we require clients to provide a valid form of identification. The information obtained will not be disclosed for any reason other than reporting lost items and ensuring public safety. Thrifty Rents will not process any booking request, or order reservation without a valid form of identification being provided.

PAYMENTS Orders and reservations are only considered valid after full payment has been received from the client. After the client completes the booking form and credit card authorization form, the company processes payment. Once payment has been confirmed the client will receive an itemized receipt and confirmation email.

We do not accept checks.

CREDIT CARD AUTHORIZATIONS All reservations require a credit card authorization form to be kept on file to cover the initial reservation costs and possible overages. The company agrees that any billing information obtained from the client will only be used for the purposes of the associated reservation.

Thrifty Rents will not waive this process under any circumstances.

RESERVATION EXTENSIONS Extensions to a booking in progress may require new paperwork and are at the discretion of the company and can be denied as needed. If approved the additional charges must be paid in full immediately.

LATE FEES Late fees of $15 per hour will be charged if items are not returned by the designated date and time. Clients have a one-hour grace period before late fees begin accruing. Fees will continue until the daily rate for the order has been paid or until four hours have passed, whichever comes first.

All applied discounts will be invalidated, and any incurred late fees must be settled upon return of the items. In the event of incomplete returns, late fees will apply only to outstanding items until they are returned.

Orders left outstanding for over two weeks will be considered lost, and the client will be required to pay late fees, replacement costs, and other penalties as applicable. Failure to settle outstanding balances may result in debt collection. At the company’s discretion, clients may be granted a grace period to locate missing items before additional fees are charged.

REPLACEMENT COSTS Damage beyond normal wear and tear will incur charges. Damage charges will be assessed for broken zippers, detached garment pieces, permanent stains, and any other alteration that renders the costume unusable. The damage fee will include the cost of the supplies and labor for repairs. Major damage to costumes, including irreparable tears, or irreversible marks will be assessed at the actual replacement value of the costume.

COLLECTIONS & SMALL CLAIMS Clients will be expected to pay any fee associated with their order in full at the time of return or an otherwise agreed upon settlement date. If for any reason the company is unable to settle this balance with the client via the credit card on file or other means, the total debt will be sent to a collection agency. Some conditions and missing items may warrant opening a small claims case against the client.

Payments made to secure reservations will not apply or be credited towards incurred penalties or replacement valuations.

CANCELLATIONS Cancellations and rescheduling must be done no less than 24 hours before the rental to be considered for a refund. Clients that do not cancel at least 24 hours prior to their reservation date will not be receive any money back. Rescheduling a reservation is at the discretion of Thrifty Rents.

LAW ENFORCEMENT COSTUMES & PROPS All items including but not limited to police gear, weaponry, props, uniforms, and other regalia that could be perceived as real to a bystander must have limited access from crew members. When items are not in use, store them away in a secure place. In the event any of these items are lost or simply not returned, a police report will be filed with the proper police agency and further action may be taken.

PROP GUNS & WEAPONS Use of prop guns and other weapons on set should be restricted to the designated weapons handler and the actor using the props. When weapons are in use safety meetings and crew awareness are encouraged. Client release the company of all responsibility due to negligence and mishandling.

CLEANING Costumes should be returned within a reasonable state of cleanliness. Use of fake blood, washable paints, and other gags must be discussed in advance. If done without approval clients will face a $45 specialty cleaning fee or full replacement cost.

DISCLAIMER Thrifty Rents and its staff are not responsible for accidents, injuries, or any other consequences, litigation, or incidents resulting from the direct or indirect improper use of rented items. It is the responsibility of the client to ensure proper handling, use, and safety precautions are followed during the rental period.